The global healthcare payer services market is
anticipated to reach USD 69.2 billion by 2024, according to a new report by
Grand View Research. The key factors driving the market include the increasing
demand for streamlined business processes and better customer services through
the adoption of cost effective strategies.
The growing usage of advanced
technologies to deliver economical business process services, rising adoption
of digital technology, increasing focus on consumerism, and the presence of
stringent healthcare regulatory policies are certain crucial factors boosting
the healthcare payer services market in the coming years. Some of the key participants,
such as Accenture, Cognizant, EXL, HP Development Company, L.P., Concentrix
Corporation, and others, are primarily focusing on incorporating mobility
technology with health plans to engage enrolled members.
Moreover, the growing private
healthcare insurance exchanges, increasing IT investments, and with the
Affordable Care Act (ACA) in effect, the market is set to grow. The increasing
demand to curb the overall administrative costs of member management services,
increasing demand for cost effective solutions for the healthcare payer
services, and the growing number of healthcare fraud cases are few determinants
that are expected to propel the market growth over the forecast period.
Some established players
including United Healthcare, Inc., Anthem, Inc., Aetna, Inc., Accenture,
Cognizant, Dell, HP Development Company, L.P., and Xerox Corporation are
expanding their footprint through the implementation of various technologies
such as digital technology and contract models. The technological advancements
in the overall healthcare payer services system are anticipated to positively
reinforce the market growth.
Browse full research report on Global
Healthcare Payer Services Market: http://www.grandviewresearch.com/industry-analysis/healthcare-payer-services-market
Further Key Findings from
the Study Suggest:
- In 2015, the BPO segment accounted for the maximum revenue share of 51.7%. The growing number of people enrolling for the insurance program, increasing pressure to bend the healthcare cost curve, and the rising implementation of ICD-10 codes are driving this segment’s growth. However, the KPO segment is expected to emerge as the fastest growing with a CAGR of 17.9%. Increasing demand for accurate claim resolution and the reduction of fraud incidences are some of the factors that are expected to drive the market over the forecast period.
- In 2015, North America was a clear leader with a revenue share of 77.31%. The growing insurance enrollment, lack of low-cost skilled professionals, and the increasing demand for an integrated healthcare system are accountable for the large market share captured by this segment.
- Asia Pacific is expected to emerge as the fastest growing region with a CAGR of 10.8% during the forecast period. The Southeast Asian region is one of the major outsourcing destinations in the world. The region includes Malaysia, Singapore, Vietnam, Philippines, India, China, and many more, which are predominately involved in carrying out outsourcing activities. The presence of skilled workforce to provide high-end process services, such as software development and application development management, is one of the prominent factors driving the Asia Pacific healthcare payer services market in the coming years.
- The healthcare payer services market is presently dominated by few key participants, such as United Healthcare, Inc., Anthem, Inc., Aetna, Inc., Cigna, Humana, Inc., Accenture, Xerox Corporation, Genpact, IBM Corporation, and Cognizant. The healthcare payer services players initiate merger & acquisition and corporate development strategies primarily to further expand their reach in various other verticals. For instance, Wipro Limited had acquired HealthPlan Services for approximately USD 460 million to diversify its health insurance product portfolio.
Browse more reports of this category by Grand View
Research: http://www.grandviewresearch.com/industry/healthcare-it
Grand View Research has segmented the healthcare payer
services market by outsourcing services, application, end use, and
region:
Healthcare Payer Services Market Outsourcing Services
Outlook (Market revenue in USD Billion, 2013 - 2024)
- BPO
- KPO
- ITO
Healthcare Payer Services Market Application Outlook
(Market Revenue in USD Billion, 2013 - 2024)
- Claims Management Services
- Integrated Front Office Service and Back Office Operations
- Member Management Services
- Provider Management Services
- Billing and Accounts Management Services
- Analytics and Fraud Management Services
- HR Services
Healthcare Payer Services Market End-use Outlook (Market
Revenue in USD Billion, 2013 - 2024)
- Private Payer
- Public Payer
Healthcare Payer Services Market Regional Outlook (Market
Revenue in USD Billion, 2013 - 2024)
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- Asia Pacific
- Japan
- China
- India
- Latin America
- Brazil
- Mexico
- Middle East and Africa
- South Africa
About Grand View Research
Grand View Research, Inc. is a
U.S. based market research and consulting company, registered in the State of
California and headquartered in San Francisco. The company provides
syndicated research reports, customized research reports, and consulting
services. To help clients make informed business decisions, we offer market
intelligence studies ensuring relevant and fact-based research across a range
of industries, from technology to chemicals, materials and healthcare.
For more information: www.grandviewresearch.com
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