The global next
generation OSS and BSS market is expected to reach USD 58.41 billion
by 2025, according to a new study by Grand View Research, Inc. The next
generation OSS and BSS solutions are transforming the business processes of the
Communication Service Providers (CSP). They are aimed at automation process
while delivering superior services in a rapidly changing technological
landscape. These solutions are also transforming the traditional network into
software programmable domains running on simplified, lower cost hardware,
resulting in driving the convergence of IT and Telecom sector.
Operations Support System (OSS) and Business Support
System (BSS) offers automation of billing, customer service, service assurance,
and service fulfillment, to CSP. The growing popularity and deployment of next
generation OSS and BSS in the telecom sector is anticipated to be a potential
factor influencing market growth over the forecast period. The growth can be
attributed to a better customer experience management which is anticipated to
become more imperative to the telecom service providers in the near future.
The technological shift in mobile network and
customer’s option to a port-out of the cellular network has increased concern
within the telecom sector. In light to which there has been an increased focus
on customer retention with the use of analytics and is also anticipated to fuel
demand for next generation OSS and BSS solution over the forecast period.
CSPs are focused on gaining the advantage of newer
technology aimed at increasing revenue and lowering risk of providing services
to the customers. Next generation OSS and BSS transformation are enabling
marketers to launch new promotions & pricing plans, thereby reducing
time-to-market and resulting higher revenue generation. This also results in
business agility and innovation for the CSPs. Growing requirement of advanced
OSS and BSS for supporting over-the-horizon services such as Cloud and M2M is
furthermore anticipated to impact industry growth over the next eight years.
Browse full research report on Next Generation OSS & BSS Market: www.grandviewresearch.com/industry-analysis/next-generation-oss-bss-market
Further key findings from the study suggest that:
- In 2016, the mobile segment dominated the next generation OSS and
BSS market, and was valued at USD 10.02 billion
- The revenue management segment is anticipated to continue its
dominance over the forecast period, it is projected to reach at USD 16.12
billion by 2025
- The customer management is anticipated to witness highest CAGR of
10.3% over the forecast period. The growth is attributed to increased
focus on various tools aimed to understand customers and cater to them
accordingly.
- North America was valued at USD 10.16 billion in 2016 and is
expected to hold a predominant share in the market, followed by Asia
Pacific
- Asia Pacific is anticipated to be the fastest growing region for
the next generation OSS and BSS market, growing at a CAGR of 9.5% over the
forecast period. The growth can be attributed to the fact that 4G network
has emerged positively in this region and is projected to have a deeper
penetration over the forecast period.
- The key players in this market are Accenture plc, Amdocs, Inc.,
Capgemini SE, CSG System International, Inc. and Hewlett Packard
Enterprise Co. (HPE), among others.
Browse more reports of this category
by Grand View Research: www.grandviewresearch.com/industry/communication-services
Grand
View Research has segmented the next generation OSS and BSS market on the basis
of architecture, network, and regions:
Architecture
Outlook (Revenue, USD Billion; 2014 - 2025)
- Revenue
Management
- Service
Fulfillment
- Service
Assurance
- Customer
Management
- Network
Management Systems
Network
Outlook (Revenue, USD Billion; 2014 - 2025)
- Cable &
Satellite
- Fixed &
Wireless
- Mobile
- MVNO/MVNE
- Others
Regional
Outlook (Revenue, USD Billion; 2014 - 2025)
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- Asia Pacific
- China
- India
- Japan
- Latin America
- Brazil
- Mexico
- Middle East
& Africa (MEA)
About Grand View
Research
Grand View Research, Inc. is a U.S. based market
research and consulting company, registered in the State of California and
headquartered in San Francisco. The company provides syndicated research
reports, customized research reports, and consulting services. To help clients
make informed business decisions, we offer market intelligence studies ensuring
relevant and fact-based research across a range of industries, from technology
to chemicals, materials and healthcare.
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