The global customer data platform market size is expected to
reach USD 5.66 billion by 2025, registering a CAGR of 27.5% from 2019 to 2025,
according to the new study conducted by Grand View Research, Inc. The growing
demand for assimilating and storing unstructured and structured consumer data, automatically
obtained from various media touchpoints, is driving the adoption of CDP among
B2B and B2C marketers. Furthermore, the need to engage and improve customer
lifecycle by comprehending the collected insights is also contributing to the
growth of the market.
Currently, brands and marketers accumulate
huge volumes of customer data in the form of demographic, behavioral, and
transactional segments. The collected data points are either stored as
databases by a different organization or by departments of the company. This
poses challenges pertaining to data tracking and data redundancy. Furthermore,
information gathering based on cross-platform and online activities for
customer conversion and engagement also remains a challenge for marketers.
These factors are driving the demand for a customer database platform, which
can assimilate and store data points in a unified behavior.
Unified customer profiles enable marketers to
enhance their marketing strategies and improve customer experience. Retail and
consumer goods were the early adopters of customer data platforms and the
adoption gradually increased among the financial services, travel, IT and
Telecom, and healthcare verticals. The growing importance of first-party
customer data and the rise in adoption of omnichannel media among marketers are
the other factors contributing to the market growth. The addition of machine
learning and AI technologies is expected to enable enterprises to easily select
a list of profiles using predictive modeling and other tactical applications,
further driving the customer data platform market growth.
The increasing number of CDP vendors, who are
raising higher funds, is driving the market growth. In 2018, CDP vendors
generated funds worth more than USD 1.5 billion and registered a growth by 48%
in funding as compared to the previous year. As per the CDP Institute’s study,
the industry witnessed an increase in the number of CDP vendors from 77 vendors
in 2018 to 96 vendors in July 2019. These factors are expected to lead to considerable
growth of the CDP market over the forecast period.
Browse full research report on Customer
Data Platform Market:
https://www.grandviewresearch.com/industry-analysis/customer-data-platform-market
Further key
findings from the report suggest:
- The analytics segment growth can be attributed
to the high demand for automating segmentation lists and marketing &
analysis of products using predictive modeling & machine learning
technology-based models
- The retail application segment accounted for
more than 28% of the market share 2018 owing to use of CDP to engage
customers, improve customer loyalty, and enhance consumer experience
- The North American regional market accounted
for the largest revenue share in 2018 and is anticipated to continue to
dominate the CDP market over the forecast period
- The key industry participants include
ActionIQ; Adobe; AgileOne; ENSIGHTEN; mParticle, Inc.; NGDATA, Inc.;
Salesforce.com, Inc.; Segment.io, Inc.; and Tealium.
Browse request sample of this report by
Grand View Research: https://www.grandviewresearch.com/industry-analysis/customer-data-platform-market/request/rs1
Grand
View Research has segmented the global customer data platform market on the
basis of type, application, and region.
Customer Data
Platform Type Outlook (Revenue, USD Million, 2015 - 2025)
- Analytics
- Campaign
- Access
Customer Data
Platform Application Outlook (Revenue, USD Million, 2015 - 2025)
- Retail
- Banking, Financial
Services, and Insurance (BFSI)
- Telecom, Media, and
Technology (TMT)
- Travel
- Healthcare
- Discrete
Manufacturing
- Others
Customer Data
Platform Regional Outlook (Revenue, USD Million, 2015 - 2025)
- North America
- U.S.
- Canada
- Europe
- U.K.
- France
- Netherlands
- Asia Pacific
- China
- India
- Japan
- Australia
- Latin America
- Brazil
- Middle East &
Africa
About Grand View Research
Grand View Research, Inc. is a U.S. based market
research and consulting company, registered in the State of California and
headquartered in San Francisco. The company provides syndicated research
reports, customized research reports, and consulting services. To help clients
make informed business decisions, we offer market intelligence studies ensuring
relevant and fact-based research across a range of industries, from technology
to chemicals, materials and healthcare.
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