The global intelligent process automation market size is expected to reach USD 17.5 billion by 2025, registering a CAGR of 16.9% from 2019 to 2025, according to a new report by Grand View Research, Inc. The fast-paced development of Artificial Intelligence (AI) and its implementation is propelling the strategists to realign their business models with modern technologies. Intelligent process automation helps achieve flexible and intelligent automation by combining artificial intelligence, robotic process automation, and other emerging technologies. It can be used in a variety of scenarios, such as processes that have predefined rules and minimal human judgment involved. It primarily helps automate repetitive processes and in turn reduce manual efforts. Significant advantages such as improved customer experience and increased process efficiency are anticipated to drive the adoption of this technology in near future.
Machine
learning, autonomics, natural language processing, and machine vision, among
others are some of the building blocks of intelligent process automation.
Machine learning refers to the ability of computer systems to improve its
performance by exposure to data without the need to follow instructions.
Autonomics relates to systems designed to perform routine tasks and operations
by humans. It is used at back office centers performing rule-based, high volume
tasks. Natural language processing refers to the ability of computers to
identify objects and activities in the images. It makes use of sequences of
image processing operations to analyze the images. Whereas, machine vision
refers to the ability of computers to interpret human language and perform an
appropriate action.
IBM
Corporation, Accenture, Wipro Limited, Infosys Limited, Cognizant, KPMG, and
Capgemini are some of the major service providers operating in the intelligent
process automation market. IBM Corporation happens to be one of the leading
providers in execution as it is pragmatically scaling out selected core
technologies. Whereas, Accenture is one of the leading providers offering
innovation-based AI solutions. The company’s intelligent automation platform
integrates four essential parts, namely, intelligent automation, delivery
management, business workflow management, and analytics and insights, with a
neutral Enterprise Resource Planning (ERP) interface at the core. The platform
permits seamless communication with client systems and external data sources,
respectively. Accenture has also established a cross-company Artificial
Intelligence Governance Committee, as well as a Growth and Strategy Working
Group comprising seniors from each of the company’s five business groups. The
Artificial Intelligence Lab located in Dublin is focused on promoting
partnerships with accelerators, start-ups, and universities across the globe.
Intelligent
process automation offers greater flexibility, is easy to implement, and has a
shorter payback period, making it a better alternative to the traditional IT
solutions. However, the implementation of intelligent process automation is
raising concerns from skeptics owing to assumed job losses due to automation.
However, the research is claiming that only 20% of people are saying that it is
affecting human jobs in the long run. Implementation of intelligent process
automation solutions shall provide companies with a competitive advantage by
simplifying and fastening the business process operations, and hence saving a
lot on operational costs.
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Further key
findings from the report suggest:
- Solution
component segment held the dominant market share of more than 64% in 2018
- Consulting
services segment dominated the market in 2018 and is projected to reach
USD 2.73 billion by 2025
- Machine
learning technology segment dominated the market with revenue share of 32%
in 2018
- North America
region dominated with a market share of over 36% in 2018
- Blue Prism;
Capgemini; Cognizant; HCL Technologies Limited; IBM Corporation; Infosys
Limited; Pegasystems Inc.; Atos Syntel Inc.; Tata Consultancy Services
Limited; Tech Mahindra Limited; UiPath; and Wipro Limited dominated the
market in 2018
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About Grand View Research
Grand
View Research, Inc. is a U.S. based market research and consulting company,
registered in the State of California and headquartered in San Francisco. The
company provides syndicated research reports, customized research reports, and
consulting services. To help clients make informed business decisions, we offer
market intelligence studies ensuring relevant and fact-based research across a
range of industries, from technology to chemicals, materials and healthcare.
For more info visit @ https://www.grandviewresearch.com
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